The Tocco Comfort Membership
Priority service. Exclusive benefits. Complete peace of mind.
Thank you for choosing Tocco Heating and Cooling. This membership is designed to make caring for your home comfort system simple, proactive, and dependable throughout every season.
The Tocco Comfort Membership
Two seasonal maintenance visits with priority care and exclusive member benefits.
Heating Season Visit
- Heating-system inspection and performance testing
- Thermostat and safety-control testing
- Electrical, blower, and motor inspection
- Filter inspection
- Maintenance recommendations
Cooling Season Visit
- Cooling-system inspection and performance testing
- Condenser-coil and drain-system maintenance
- Refrigerant-level and temperature check
- Electrical-component testing
- Maintenance recommendations
Membership term and renewal
The membership begins on the start date shown below and continues for one year. It automatically renews for successive one-year terms unless either party provides written notice of non-renewal at least 30 days before the renewal date. Renewal pricing will be communicated before renewal.
Scheduling
Tocco Heating and Cooling will contact the customer to schedule both seasonal visits and will make reasonable efforts to accommodate preferred appointment windows. Priority scheduling provides preferred placement and does not guarantee immediate or same-day service.
Repair savings and emergency service
The 10% member savings applies only to qualifying repairs performed by Tocco Heating and Cooling and cannot be combined with other offers. Emergency-service availability and response times may vary. Services outside covered maintenance may incur additional charges.
Cancellation
The customer may cancel at any time by written notice sent to toccoheatingandcooling@gmail.com. Cancellation, refund eligibility, and any balance due are determined under Tocco Heating and Cooling's written cancellation policy and applicable law.
Customer responsibilities
The customer will provide safe, reasonable access to covered equipment, report suspected problems promptly, and follow reasonable maintenance recommendations. Missed visits caused by unavailable access may need to be rescheduled.
Warranty and exclusions
This maintenance membership is not an equipment warranty. Manufacturer warranties remain subject to their own terms. Repairs, equipment replacement, parts, refrigerant, damage caused by misuse or neglect, code upgrades, permits, and electrical modifications are excluded unless approved separately in writing.
Entire agreement
This enrollment agreement and any attached written membership policies constitute the agreement between the parties and are governed by Michigan law.